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Social Media

Social Media Platforms Have Lost Their Authenticity — Here’s What Needs to Change

In an age where self-expression and acceptance are so highly prized, why do so many social media platforms promote individual

Loknath Das Loknath Das

Disaster Proofing Your Social Media – Lessons Learned From Hootsuite

  I had the pleasure of attending Hootsuite’s recent #HootupBCB (the BCB stands for BC Business Magazine) earlier this month

swarnali swarnali

Twitter Researcher: Customers Will Pay More to Brands Who Respond to Tweets

It’s easy to understand that customer service in social media, as in any other channel, is conceptually a good idea.

subhadip subhadip
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